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Chief Trust Officer: Why Boards Now Need Someone Who Owns Trust in the AI Era
Here's a situation I'd bet is playing out in some company you know, right now. The website says "We never misuse your data." Big font, friendly blue. Meanwhile the new customer chatbot, which a vendor set up in about three weeks, is saving every chat. Where do those logs go? Nobody's checked. Marketing doesn't know. Security never got asked. Legal signed off on the contract, but nobody showed them the product. Is anyone lying? Honestly, no. In a way it's worse than lying, bec
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